Vendor Management - North Star IT
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Vendor Management

Stop being your own
telco account manager.

Telco, M365, hardware, software, and service contracts. We hold the relationships, run renewals, negotiate rates, and bring you the recommendation. So you spend less time on vendor calls and more time on customers.

What's included

Everything you need, none of the upsell.

Real deliverables, with the boundaries written down. So you know what you're paying for and what counts as extra.

Telecom

Telus, Rogers, Bell, Starlink.

Internet, mobile, and SIP trunks. Reviewed annually, renegotiated at renewal, monitored for outages and overages.

Software

M365, Adobe, Zoom, anything else.

Annual license review, tier changes, and bulk negotiation. Most clients leave 15 to 25% on the table here.

Hardware

Dell, Lenovo, HP, Apple.

Volume pricing, warranty management, lifecycle planning. So you're not procuring at retail.

Services

Consultants, contractors, MSPs.

Even other service providers. We help you scope, evaluate, and contract. So you don't get locked in.

How it works

The order we work in.

A clear sequence so you can budget time, money, and risk against the work.

Step 01

Inventory.

Every contract documented: renewal date, term, rate, usage, and exit clauses.

Step 02

Optimize.

Cancel what's unused. Renegotiate what's renewing. Replace what's outdated.

Step 03

Operate.

We're the named contact. Vendor calls and renewals flow through us, not your team.

Step 04

Review.

Quarterly summary of changes, savings, and upcoming renewals. So nothing surprises finance.

Get a quote on vendor management.

Tell us a bit about your environment and we'll come back with a scoped proposal in two business days. No obligation, no pressure.

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