Insights - North Star IT
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Insights

Writing for
people who run businesses.

No clickbait, no AI sludge. Just what we'd tell a friend who asked about pricing, security, or how to pick a new tool. Updated regularly.

AI Automation

AI Automation.

Articles tagged ai automation. Tactical and Canadian.

9 min

Where AI Actually Saves SMBs Money in 2026.

AI hype is loud. AI ROI is quieter. Here are the use cases where small and mid-size businesses are getting real money back, and the ones that are still pre-revenue.

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8 min

An AI Use Policy Template for BC Businesses.

AI tools are in your business whether IT approved them or not. Here's why you need a policy and what it should say.

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Backup

Backup.

Articles tagged backup. Tactical and Canadian.

7 min

Backup Strategy 2026: 3-2-1-1-0, Explained.

3-2-1 backup is no longer enough. Modern backup strategy is 3-2-1-1-0. Here's what each number means and how to verify yours.

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Compliance

Compliance.

Articles tagged compliance. Tactical and Canadian.

10 min

The 2026 Cyber Insurance Questionnaire, Decoded.

Cyber insurance questionnaires used to be a checkbox exercise. Now they decide whether you get a quote at all. Here's what they're really asking and what to do before your next renewal.

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7 min

PIPEDA in Plain English: A 2026 Checklist for BC Businesses.

PIPEDA is the federal privacy law most BC businesses are supposed to follow. Most don't, because most don't know what it requires. Here's a checklist.

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7 min

CASL in 2026: What Counts as Consent, What Doesn't.

CASL is older than most marketers realize. Enforcement is newer. Here's what consent really means in 2026 and where most BC businesses fall short.

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Cybersecurity

Cybersecurity.

Articles tagged cybersecurity. Tactical and Canadian.

8 min

Remote Work Security in 2026: A BC Playbook.

Remote work isn't going anywhere. Security posture for distributed teams in 2026 is well-understood. Here's the BC playbook.

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Managed IT

Managed IT.

Articles tagged managed it. Tactical and Canadian.

8 min

What Managed IT Actually Costs in BC in 2026.

Most MSP pricing pages are useless. Here's what BC businesses actually pay for managed IT in 2026, broken down by tier and what should be included at each one.

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8 min

How to Avoid MSP Vendor Lock-in (Without Avoiding MSPs).

Working with an MSP doesn't have to mean handing over the keys forever. Here's how to structure the relationship so you keep optionality.

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9 min

The First 90 Days of a Managed IT Engagement, Honestly.

If you've never used an MSP, the first 90 days can feel chaotic. Here's what the work actually looks like when it's being done properly.

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Microsoft 365

Microsoft 365.

Articles tagged microsoft 365. Tactical and Canadian.

11 min

The Microsoft 365 Security Baseline We Apply to Every Client.

Out of the box, Microsoft 365 is wide open. Here's the security baseline we apply to every client in the first 30 days. None of it requires the top SKU.

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Strategy

Strategy.

Articles tagged strategy. Tactical and Canadian.

8 min

Technical Debt for SMBs: How to Spot It, How to Pay It Down.

Most SMBs have IT technical debt they don't notice until it costs them. Here are the patterns we see most and what to do about each one.

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