Managed IT · Cybersecurity · Microsoft 365
Managed IT, cybersecurity, and websites across Canada
North Star is accelerating technology and cybersecurity. See how we can help. Helpdesk, cybersecurity, backup, Microsoft 365, and strategy under one roof for teams from 5 to 500.
For teams of 5–500 Based in Western Canada. Connected coast to coast.
Good technology starts
with a better relationship.
Plain talk.
No buzzwords, no agency speak. We tell you what we'd do, what it costs, and what's actually worth doing.
You own it.
Your code, your domain, your accounts, your data. We hand over the keys. No vendor lock in, no subscription traps.
Real human.
Text the number on the invoice and a real person answers. Not a ticket queue. Not a chatbot.
Honest about AI.
We use AI to save you time and money. Every line, every design, every word still gets reviewed by a real human before it ships. The savings get passed on to you.
Every part of your technology.
One team beside you.
Managed IT, cybersecurity, cloud, compliance, project work, custom software, websites, advisory, branding, digital identity, vehicle and fleet, multi-location, industries, locations, and resources. Pick a hub.
Managed IT
Per-user monthly. Helpdesk, patching, security, backup, Microsoft 365, network, compliance, and vCIO under one invoice.
Open the hub → // HUB · 02Cybersecurity
Risk assessments, phishing training, dark web monitoring, incident response, and MFA programs that actually get adopted.
Open the hub → // HUB · 03Cloud & Microsoft 365
Tenant security baselines, mailbox migration, SharePoint hygiene, Teams that works, VoIP, and SaaS management.
Open the hub →Specialist expertise. Same team.
Explore all fifteen service hubs.
Compliance
PIPEDA and CASL alignment, SOC 2 readiness, and cyber insurance questionnaires answered without the BS.
Open the hub → // HUB · 05Project Services
IT assessments, office IT setup, network design, CCTV, access control, structured cabling, hardware procurement.
Open the hub → // HUB · 06Custom Software
AI automation, custom integrations, mobile and PWA apps, Shopify development, and API engineering.
Open the hub → // HUB · 07Websites & E-commerce
Business sites and Shopify stores, built fast and hosted on monthly care plans from $149, with the portfolio to prove it.
Open the hub → // HUB · 08Advisory
Fractional CTO and vCIO. IT strategy. Vendor management. The board-level lens without the full-time salary.
Open the hub → // HUB · 09Industries
Education, retail, legal, manufacturing, construction, nonprofit, and professional services. Sector quirks already handled.
Open the hub → // HUB · 10Locations
Dispatch from Prince George and Grande Prairie, with remote service across Canada and scheduled on-site work elsewhere.
Open the hub → // HUB · 11Resources
Plain-English guides on IT pricing, cyber insurance, PIPEDA, M365 hardening, backup strategy, and BC SMB tech debt.
Open the hub → // HUB · 12Branding
Logo design, brand identity systems, vehicle wraps, signage, print, and guidelines. Built to hold up at any size.
Open the hub → // HUB · 13Digital Identity
Identity audits, LinkedIn rebuilds, reputation, personal branding, press kits, and rebrand rollouts that survive the launch.
Open the hub → // HUB · 14Vehicle & Fleet
Wrap design, fleet branding, installer coordination, decal kits, livery, and wrap care. From one vehicle to a full fleet.
Open the hub → // HUB · 15Multi-Location
Google Business Profile management, franchise onboarding, local citations, landing pages, and reporting dashboards.
Open the hub →Per user, per month. Three tiers.
Flat-rate, transparent, and built for teams from 5 to 500. Small businesses get an automatic discount. Enterprises get volume discounts. Founding pricing locks in through December 1, 2026.
Essentials
$89 / user / month
For 1-10 user teams getting their first real IT stack.
- Helpdesk with same-business-day response
- Patch management and OS hardening
- Endpoint protection and EDR baseline
- Microsoft 365 tenant security baseline
- Monthly health report
Professional
$129 / user / month
For 10-50 user teams that need security depth and a real strategy.
- Everything in Essentials
- 24/7 monitoring and alerting
- Image-based backup with verified recovery
- Advanced email security (enterprise email security)
- Mandatory MFA and identity hygiene reviews
- Quarterly vCIO planning session
Enterprise
Custom
For 50+ users, regulated industries, or multi-site operations.
- Everything in Professional
- 24/7 SOC + managed detection and response
- Dedicated technical account manager
- Compliance program: PIPEDA, SOC 2, cyber insurance ready
- vCISO + quarterly board reporting
- Annual pen test + remediation roadmap
Small business under 10 users: -10% automatic. Founding clients (before Dec 1, 2026): -15% for 12 months. Volume tiers for 50+ users and -5% for annual prepay. All discount details
Get Started
Your next chapter.
Our full attention.
Tell us what you're working on. We'll reply within one business day with a real next step. No pitch deck, no jargon, just a conversation.
Frequently asked questions
What specific IT services does North Star provide?
North Star offers a full suite of managed services including business-hours helpdesk with after-hours emergency escalation, cybersecurity, cloud migrations (M365, Azure, AWS), and VoIP business phone systems. We also specialise in disaster recovery and network infrastructure. Our goal is to provide a single point of accountability for all your technology needs across BC, Alberta, and the Yukon.
Do you support businesses outside of Prince George?
Yes. We dispatch from Prince George, BC and Grande Prairie, AB, and support businesses remotely across Canada. The two operating locations provide on-site coverage for Northern BC and the Peace Country, while projects elsewhere are scheduled according to scope and travel requirements.
How does North Star improve business cybersecurity?
We implement a multi-layered security strategy that includes endpoint detection and response (EDR), dark web monitoring, and regular security awareness training for your staff. By conducting thorough pen testing and ensuring compliance with industry standards, we help protect your business from evolving cyber threats while maintaining the integrity of your critical data.
Sources
Rules change. These are the bodies that publish them, so you can check the current text rather than take our summary for it.
New research
Evidence-backed Canadian technology guides
Use current primary sources, practical checklists, and transparent decision frameworks.
A clear scope before you commit