North Star IT - Managed IT, Cybersecurity, and Custom Software for Western Canada
North Star IT
Free Assessment

Managed IT for
businesses that are
tired of duct tape.

Helpdesk, cybersecurity, backup, Microsoft 365, and strategy under one roof. Flat-rate per-user pricing. Built for BC, AB, and Yukon teams from 5 to 500.

Get a Free Assessment See pricing
Headquartered in Prince George, BC
On-site coverage BC · AB · Yukon
Pricing from $89 / user / month
Helpdesk SLA Same-business-day
// PROMISE 01

Plain talk.

No buzzwords, no agency speak. We tell you what we'd do, what it costs, and what's actually worth doing.

// PROMISE 02

You own it.

Your code, your domain, your accounts, your data. We hand over the keys. No vendor lock in, no subscription traps.

// PROMISE 03

Real human.

Text the number on the invoice and a real person answers. Not a ticket queue. Not a chatbot.

// PROMISE 04

Honest about AI.

We use AI to save you time and money. Every line, every design, every word still gets reviewed by a real human before it ships. The savings get passed on to you.

What we do

Fourteen service hubs, one team.

Managed IT, cybersecurity, cloud, compliance, project work, custom software, advisory, branding, digital identity, vehicle and fleet, multi-location, industries, locations, and resources. Pick a hub.

// HUB · 01

Managed IT

Per-user monthly. Helpdesk, patching, security, backup, Microsoft 365, network, compliance, and vCIO under one invoice.

Open the hub → // HUB · 02

Cybersecurity

Risk assessments, phishing training, dark web monitoring, incident response, and MFA programs that actually get adopted.

Open the hub → // HUB · 03

Cloud & Microsoft 365

Tenant security baselines, mailbox migration, SharePoint hygiene, Teams that works, VoIP, and SaaS management.

Open the hub → // HUB · 04

Compliance

PIPEDA and CASL alignment, SOC 2 readiness, and cyber insurance questionnaires answered without the BS.

Open the hub → // HUB · 05

Project Services

IT assessments, office IT setup, network design, CCTV, access control, structured cabling, hardware procurement.

Open the hub → // HUB · 06

Custom Software

AI automation, custom integrations, mobile and PWA apps, Shopify development, and API engineering.

Open the hub → // HUB · 07

Advisory

Fractional CTO and vCIO. IT strategy. Vendor management. The board-level lens without the full-time salary.

Open the hub → // HUB · 08

Industries

Healthcare, legal, manufacturing, construction, nonprofit, and professional services. Sector quirks already handled.

Open the hub → // HUB · 09

Locations

Prince George home base. Vancouver, Kelowna, Edmonton, Calgary, Whitehorse. Same-day on-site for active clients.

Open the hub → // HUB · 10

Resources

Plain-English guides on IT pricing, cyber insurance, PIPEDA, M365 hardening, backup strategy, and BC SMB tech debt.

Open the hub → // HUB · 11

Branding

Logo design, brand identity systems, vehicle wraps, signage, print, and guidelines. Built to hold up at any size.

Open the hub → // HUB · 12

Digital Identity

Identity audits, LinkedIn rebuilds, reputation, personal branding, press kits, and rebrand rollouts that survive the launch.

Open the hub → // HUB · 13

Vehicle & Fleet

Wrap design, fleet branding, installer coordination, decal kits, livery, and wrap care. From one vehicle to a full fleet.

Open the hub → // HUB · 14

Multi-Location

Google Business Profile management, franchise onboarding, local citations, landing pages, and reporting dashboards.

Open the hub →
See the full map
Managed IT pricing

Per user, per month. Three tiers.

Flat-rate, transparent, and built for teams from 5 to 500. Small businesses get an automatic discount. Enterprises get volume discounts. Founding pricing locks in through September 1, 2026.

Essentials

$89 / user / month

For 1-10 user teams getting their first real IT stack.

  • Helpdesk with same-business-day response
  • Patch management and OS hardening
  • Endpoint protection and EDR baseline
  • Microsoft 365 tenant security baseline
  • Monthly health report
Start with Essentials
Most Popular

Professional

$129 / user / month

For 10-50 user teams that need security depth and a real strategy.

  • Everything in Essentials
  • 24/7 monitoring and alerting
  • Image-based backup with verified recovery
  • Advanced email security (enterprise email security)
  • Mandatory MFA and identity hygiene reviews
  • Quarterly vCIO planning session
Talk to a vCIO

Enterprise

Custom

For 50+ users, regulated industries, or multi-site operations.

  • Everything in Professional
  • 24/7 SOC + managed detection and response
  • Dedicated technical account manager
  • Compliance program: PIPEDA, SOC 2, cyber insurance ready
  • vCISO + quarterly board reporting
  • Annual pen test + remediation roadmap
Request a proposal

Small business under 10 users: -10% automatic. Founding clients (before Sept 1, 2026): -15% for 12 months. Volume tiers for 50+ users and -5% for annual prepay. All discount details

Get Started

Got something to ship?

Tell us what you're working on. We'll reply within one business day with a real next step. No pitch deck, no jargon, just a conversation.

Start a project See our work