Microsoft 365 support and administration across Canada
Out of the box, Microsoft 365 is wide open. We harden the tenant, lock down identity, deploy device management to every device, and govern Teams and SharePoint before they sprawl. Then we manage it month over month.
Everything you need, none of the upsell.
Real deliverables, with the boundaries written down. So you know what you're paying for and what counts as extra.
Secure baseline applied.
Conditional Access, MFA, legacy auth blocked, secure score reviewed. Documented and reviewed quarterly.
Every device compliant.
Autopilot enrolment for new laptops. App protection on phones. Compliance policies enforced by Conditional Access.
Stop overpaying.
Most M365 estates are 15 to 25% over-licensed. We audit assignments quarterly and right-size with you.
Teams and SharePoint, controlled.
Naming conventions, lifecycle policies, sensitivity labels, retention. Before the sprawl owns you.
The order we work in.
A clear sequence so you can budget time, money, and risk against the work.
Audit.
Current secure score, license usage, conditional access posture, and sharing exposure. Documented before we change anything.
Harden.
Baseline policies applied with rollback documented. MFA for everyone. Legacy protocols blocked.
Enroll.
device management rolled out to laptops via Autopilot. App protection on phones via MAM. No third-party MDM needed.
Manage.
Quarterly tenant review. Monthly license rightsize. Continuous monitoring of identity risk and sharing anomalies.
More managed services
Get a quote on managed microsoft 365.
Tell us a bit about your environment and we'll come back with a scoped proposal in two business days. No obligation, no pressure.
Request a Quote Back to Managed ServicesFrequently asked questions
What are managed Microsoft 365 security services in Canada?
Managed Microsoft 365 security services involve the professional oversight of your M365 tenant to protect against cyber threats. North Star provides continuous monitoring, multi-factor authentication setup, and security hardening for businesses in Prince George and beyond. We help map Microsoft 365 settings to your Canadian privacy and security requirements, then document the controls, responsibilities, and review cadence for your environment.
How does North Star handle Microsoft 365 data backup?
While Microsoft provides platform availability, they do not offer full backup for your specific data. North Star can scope third-party backup for Exchange Online, SharePoint, and OneDrive. The retention, recovery points, and responsibilities are documented so you can assess whether the proposed setup meets your business continuity needs.
Can you help with Microsoft 365 licence management?
Yes. We can review licence assignments, feature needs and user roles across Microsoft 365. Our Microsoft 365 Business Premium features and licence limits guide explains the plan boundaries; the right choice between Business Premium, E3 and E5 depends on the tenant's requirements and Microsoft's current licensing terms. Any change is confirmed with your administrator before implementation. User onboarding and offboarding can be included in an agreed service scope.
Is business-hours helpdesk with after-hours emergency escalation included for M365 users?
Microsoft 365 support is delivered through the selected managed service plan. Business-hours helpdesk, application support, and any after-hours escalation are documented in the proposal, with remote coverage available across Canada.