Dispatching from Prince George and Grande Prairie. Supporting businesses across Canada.
Our teams dispatch from Prince George, BC and Grande Prairie, AB. We provide remote IT service across Canada and schedule on-site work from the closest practical base.
North Star operates from two dispatch locations: Prince George, BC for Northern BC and Grande Prairie, AB for the Peace Country and Northern Alberta. Remote-first support covers the rest of Canada, with on-site projects scheduled when physical work is required.
We serve over 65 cities. No mileage surprises. No extra fees because your office is north of a certain latitude.
For clients around Prince George and Grande Prairie, technicians dispatch from the nearest operating location for approved on-site work. Across the rest of Canada, we resolve most issues remotely and schedule site visits for projects, installs, and complex troubleshooting.
This model works because our remote tools give us real visibility into your environment. When an on-site visit is genuinely needed, we say so and book it. We do not pad service calls.
Six regions, one service standard.
IT Services on North Vancouver Island
The regional hub for North Vancouver Island: every service we run, the communities we cover, and published rates.
IT Services across Northern BC
The regional hub for Northern BC: every service we run, the communities we cover, and published rates.
Prince George, BC
Same-day on-site for local clients. Serving College Heights, Hart Highway, Salmon Valley, and the broader region.
See our Prince George IT services →Northern BC
Dawson Creek, Fort St. John, Smithers, Terrace, Prince Rupert, Houston, Burns Lake, Vanderhoof, and communities along Highway 16 and the Alaska Highway corridor.
Yukon
Whitehorse and across the territory. Remote-first with scheduled travel for project work.
Whitehorse IT services →Grande Prairie & Northern Alberta
Local dispatch from Grande Prairie for the Peace Country, with scheduled coverage toward Fort McMurray, Edmonton, Cold Lake, and Peace River.
Grande Prairie IT services →Southern BC
Kelowna, the Okanagan, the Lower Mainland (Vancouver, Burnaby, Surrey, Richmond, Coquitlam), and Vancouver Island. Scheduled on-site visits.
Vancouver Island IT services →Calgary
Greater Calgary and surrounding region. Remote-first with project dispatch.
Calgary IT services →Start with your province or territory, then explore available regional coverage.
Every province and territory now has a substantive remote-service hub. Detailed city pages remain reserved for markets where demand and unique local information justify them.
British Columbia
Local dispatch from Prince George, plus remote service across the Lower Mainland, Okanagan, Vancouver Island, and Northern BC.
Managed IT services in British Columbia →Alberta
Local dispatch from Grande Prairie, plus remote service and scheduled projects across Calgary, Edmonton, and Alberta.
Managed IT services in Alberta →Ontario
Remote managed IT for Toronto, Ottawa, Hamilton, London, Kitchener-Waterloo, Northern Ontario, and distributed teams.
Managed IT services in Ontario →Quebec
Remote helpdesk, Microsoft 365, cybersecurity, backup, and vendor coordination across Quebec.
Managed IT services in Quebec →Saskatchewan
Remote-first support for Saskatoon, Regina, rural businesses, field operations, and multi-location teams.
Managed IT services in Saskatchewan →Manitoba
Managed IT for Winnipeg, Brandon, manufacturing, logistics, northern operations, and distributed organizations.
Managed IT services in Manitoba →New Brunswick
Remote support for Moncton, Fredericton, Saint John, regional offices, and Atlantic operations.
Managed IT services in New Brunswick →Nova Scotia
Managed IT for Halifax, Sydney, Truro, professional firms, marine businesses, and distributed teams.
Managed IT services in Nova Scotia →Prince Edward Island
Remote IT support for Charlottetown, Summerside, seasonal businesses, nonprofits, and growing teams.
Managed IT services in Prince Edward Island →Newfoundland and Labrador
Remote-first IT designed around distance, connectivity, recovery, and scheduled project logistics.
Managed IT services in Newfoundland and Labrador →Yukon
Remote managed IT for Whitehorse and territorial organizations, with northern logistics planned into the service.
Managed IT services in Yukon →Northwest Territories
Remote support for Yellowknife, Hay River, Inuvik, Fort Smith, and distributed northern operations.
Managed IT services in Northwest Territories →Nunavut
Remote IT operations for Iqaluit and Nunavut organizations, with connectivity and physical logistics scoped honestly.
Managed IT services in Nunavut →British Columbia city pages
Alberta city pages
Every location we serve receives the same service stack:
On-site services, cabling, hardware installs, CCTV, access control, and office IT builds, are available in all cities on a scheduled basis. Contact us with your location and project details and we will provide a clear travel and logistics estimate upfront.
All our engineers are based in Canada. Your data stays in Canada. We bill in Canadian dollars with no surprise currency conversions. For businesses operating under Canadian privacy law, that matters.
Find your city in the full coverage map below, or call 672-983-1174 to confirm on-site availability in your region.
Want a real conversation about your IT?
Book a 30-minute scoping call. We'll look at what you have, what's hurting, and what's worth changing. No quote-or-die pressure.
Get a Free Assessment Contact usIT support and managed IT service pages for major Canadian markets.
These pages describe how North Star supports each market remotely from its Prince George and Grande Prairie dispatch locations. They do not claim local storefronts.
Toronto
Canada's largest business market; remote helpdesk, Microsoft 365, cybersecurity, backup, and managed IT.
Toronto IT support →Ottawa
Remote managed IT and cybersecurity for Ottawa organizations, professional services, and growing teams.
Ottawa IT support →Mississauga
Managed support for Mississauga businesses, distributed workforces, and Microsoft 365 environments.
Mississauga IT support →Hamilton
Remote-first IT operations, security, backup, and scheduled project support for Hamilton businesses.
Hamilton IT support →Kitchener
Managed IT for Kitchener technology firms, professional teams, and multi-site organizations.
Kitchener IT support →Brampton
Helpdesk, endpoint management, cybersecurity, and cloud support for Brampton businesses.
Brampton IT support →Markham
Managed IT, Microsoft 365, and security operations for Markham companies and distributed teams.
Markham IT support →Vaughan
Remote IT support and scheduled project coordination for Vaughan businesses.
Vaughan IT support →Winnipeg
Canada-wide remote managed IT with scheduled physical project coordination for Winnipeg.
Winnipeg IT support →Montréal
Remote managed IT, Microsoft 365, security, and backup support for Montréal organizations.
Montréal IT support →More demand-ranked Canadian city hubs.
These hubs explain the remote service model and how scheduled physical work is handled without claiming a local storefront.
London
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
London IT support →Saskatoon
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Saskatoon IT support →Regina
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Regina IT support →Halifax
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Halifax IT support →Québec City
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Québec City IT support →More demand-ranked Canadian city hubs.
These hubs explain the remote service model and how scheduled physical work is handled without claiming a local storefront.
Oakville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Oakville IT support →Barrie
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Barrie IT support →Oshawa
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Oshawa IT support →Moncton
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Moncton IT support →Windsor
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Windsor IT support →Fredericton
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Fredericton IT support →Additional Canada-wide city hubs.
These hubs explain the remote service model and how scheduled physical work is handled without claiming a local storefront.
Guelph
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Guelph IT support →St. Catharines
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
St. Catharines IT support →Waterloo
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Waterloo IT support →Burlington
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Burlington IT support →Saint John
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Saint John IT support →Cambridge
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Cambridge IT support →Laval
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Laval IT support →Gatineau
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Gatineau IT support →Sherbrooke
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Sherbrooke IT support →Charlottetown
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Charlottetown IT support →St. John's
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
St. John's IT support →Remaining tracked-demand Canadian city hubs.
These hubs explain the remote service model and how scheduled physical work is handled without claiming a local storefront.
Kingston
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Kingston IT support →Sudbury
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Sudbury IT support →Thunder Bay
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Thunder Bay IT support →Longueuil
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Longueuil IT support →Trois-Rivières
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Trois-Rivières IT support →Brandon
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Brandon IT support →Moose Jaw
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Moose Jaw IT support →Sydney
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Sydney IT support →Yellowknife
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Yellowknife IT support →Iqaluit
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Iqaluit IT support →Prince Albert
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, and scheduled project support.
Prince Albert IT support →Additional Canadian city and town service hubs.
These markets complete the measured and strategic expansion list while preserving one owner page per intent.
Milton
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Milton IT services →Richmond Hill
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Richmond Hill IT services →Pickering
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Pickering IT services →Brantford
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Brantford IT services →Orillia
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Orillia IT services →Newmarket
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Newmarket IT services →Collingwood
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Collingwood IT services →Whitby
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Whitby IT services →Peterborough
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Peterborough IT services →North Bay
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
North Bay IT services →Cornwall
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Cornwall IT services →Aurora
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Aurora IT services →Ajax
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Ajax IT services →Belleville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Belleville IT services →Niagara Falls
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Niagara Falls IT services →Grimsby
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Grimsby IT services →Timmins
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Timmins IT services →Chatham-Kent
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Chatham-Kent IT services →Woodstock
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Woodstock IT services →Brockville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Brockville IT services →Orangeville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Orangeville IT services →Stratford
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Stratford IT services →Welland
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Welland IT services →Sault Ste. Marie
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Sault Ste. Marie IT services →Innisfil
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Innisfil IT services →Delta
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Delta IT services →New Westminster
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
New Westminster IT services →Port Coquitlam
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Port Coquitlam IT services →Port Moody
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Port Moody IT services →Blainville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Blainville IT services →Brossard
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Brossard IT services →Drummondville
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Drummondville IT services →Granby
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Granby IT services →Lévis
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Lévis IT services →Mirabel
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Mirabel IT services →Repentigny
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Repentigny IT services →Rimouski
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Rimouski IT services →Rouyn-Noranda
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Rouyn-Noranda IT services →Saguenay
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Saguenay IT services →Saint-Jérôme
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Saint-Jérôme IT services →Terrebonne
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Terrebonne IT services →Bathurst
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Bathurst IT services →Dieppe
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Dieppe IT services →Miramichi
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Miramichi IT services →Bridgewater
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Bridgewater IT services →New Glasgow
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
New Glasgow IT services →Truro
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Truro IT services →Yarmouth
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Yarmouth IT services →Estevan
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Estevan IT services →North Battleford
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
North Battleford IT services →Swift Current
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Swift Current IT services →Weyburn
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Weyburn IT services →Yorkton
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Yorkton IT services →Portage la Prairie
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Portage la Prairie IT services →Steinbach
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Steinbach IT services →Thompson
Remote helpdesk, Microsoft 365, cybersecurity, backup, monitoring, scheduled projects, and website services.
Thompson IT services →Frequently asked questions
How does North Star Canada manage multi-site IT support?
We centralise your technology management through a single point of contact while providing regional hands-on support. Our team uses advanced monitoring tools to oversee your entire infrastructure, ensuring consistent performance from Vancouver to Whitehorse. By standardising your hardware and software across all locations, we reduce complexity, lower costs, and provide your staff with a familiar, reliable experience regardless of which branch they are working from.
Can you provide IT services for northern BC and rural Alberta?
Yes. North Star dispatches from Prince George for Northern BC and from Grande Prairie for the Peace Country and Northern Alberta. We combine remote monitoring with scheduled on-site work so rural operations receive the same security, support, and connectivity standards as urban offices.
Does your multi-site IT support include 24/7 helpdesk services?
Absolutely. We provide 24/7 helpdesk support to ensure your team is never left without assistance, regardless of their time zone or work schedule. Whether a user in Calgary has a login issue at midnight or a branch in Victoria needs urgent troubleshooting on a weekend, our Canadian-based technical team is ready to help. This round-the-clock availability is a core part of our commitment to keeping your business operational.
How do you ensure cybersecurity across multiple business locations?
We implement a uniform security posture across your entire organisation. This includes deploying Managed Endpoint Detection and Response (EDR) to every device, enforcing multi-factor authentication, and conducting regular security awareness training. By centralising your defence strategy, North Star Canada ensures that a security gap in one remote branch does not become a vulnerability for your entire corporate network.