Managed IT Services in 100 Mile House, BC

A ranch office reconciling livestock records and payroll has different needs than a log-home builder sharing large design files with clients in another province, and both differ from a Highway 97 retailer whose point of sale cannot go down on a summer weekend when traffic through town peaks. What they share is distance: the nearest large IT market is hours away, and flying a consultant in for every printer problem has never made sense. Remote-first support solves the distance problem directly. A North Star technician can be working on your machine within minutes of a call, patches and security updates roll out automatically overnight, and monitoring flags failing hardware before it fails. When something genuinely needs a person on-site, a network refresh, cabling, or a server move, we schedule the dispatch, quote the travel, and arrive with the job scoped so the visit counts.

Every managed plan includes unlimited remote helpdesk, 24/7 monitoring, automated patching, device management, and a security baseline of endpoint detection and response, multi-factor authentication, and email protection on every computer we manage. Backups run to offsite storage and are tested, not assumed. Your team calls one number for every problem, from a frozen spreadsheet to a suspicious email, and the same team that answers also plans your hardware refreshes and software renewals so nothing sneaks up on the budget. For a small business in the South Cariboo, that means enterprise-grade coverage without hiring an IT person you could never keep busy full time. See what managed IT includes →

People in the South Cariboo do not need to be told what wildfire season means. The 2017 fires forced evacuations across the Cariboo, and businesses throughout the region learned the hard way what happens when the server, the backups, and the only copy of the accounting file are all sitting in a building nobody is allowed to enter. Continuity planning is a core part of how we build every client environment in this region. Email and files live in the cloud so staff can work from wherever they end up. Backups replicate offsite automatically, far from the building they protect. Phone numbers ring through to mobile apps, so customers still reach you when the office is behind an evacuation line. And it is all written down in advance, so when an alert is issued the plan is a checklist, not an argument. None of this is expensive to set up compared to what a week of forced downtime costs, and it pays for itself in every ordinary outage too, from a power cut to a highway closure.

Rural businesses have been burned by IT bills that arrive as a surprise, so we publish our rates. Managed plans are priced per user per month, listed openly on our pricing page. Hourly work is $95 per hour for standard scheduled support, $143 per hour for emergency response when something is down and cannot wait, and $720 for a full engineer day on installs, moves, and projects. Where travel applies, mileage is billed at $0.85 to $1.05 per kilometre, quoted before we leave, so a scheduled visit to 100 Mile House has a known cost before anyone gets in a truck. You can compare every number yourself before a single conversation. See full pricing →

• Unlimited remote helpdesk for every user on the plan
• 24/7 monitoring with automated patching and device management
• EDR, MFA, and email security on every managed computer
• Tested offsite backups and a written continuity plan for wildfire season
• Microsoft 365 email, Teams, and file setup and management
• Cloud VoIP phones that follow staff to any location
• Hardware procurement, imaging, and lifecycle planning
• Scheduled on-site dispatch for installs, cabling, and network work

We support businesses in 100 Mile House itself and across the South Cariboo, including 108 Mile Ranch, Lac la Hache, Lone Butte, Forest Grove, Canim Lake, and the Interlakes. The town sits roughly midway along the Highway 97 corridor we already cover: Williams Lake to the north, Quesnel beyond it, our Prince George headquarters at the top of the corridor, and Kamloops to the south. Because support is remote-first, your position on that map changes travel math for scheduled visits, not the quality of day-to-day service. A bookkeeper in Lone Butte gets the same response time as a client two blocks from our office.