North Star supports Calgary businesses across the whole stack: a helpdesk your staff can actually reach, monitoring and patching that runs whether or not anyone is watching, endpoint security, Microsoft 365, and cloud phone systems. Most Calgary work is remote-first, which is why issues get resolved in minutes rather than after a drive across the city, with scheduled on-site dispatch for the things that need hands on hardware.
If you already know what you are looking for, go straight to IT support in Calgary, managed IT services, cybersecurity, cloud migration, or business phone systems. The sections below cover the two Calgary asks most often: moving off legacy phone lines, and getting Microsoft 365 email done properly.
Calgary VoIP and cloud phone systems
A modern phone system should cost less than the one it replaces and do more.
We set up cloud-hosted VoIP for Calgary offices: per-user licensing, desk phones or softphone apps, auto-attendants, call queues, and voicemail-to-email. Your Calgary numbers can be ported as part of a planned carrier cutover; we test call flow and document dependencies before the old system is retired. Remote or hybrid staff can use the same office extension on their laptop or phone. Because it is fully managed, changes like adding a line, fixing call routing, or onboarding a new hire are handled by us, not left to whoever in the office is least afraid of the admin panel. See our business VoIP phone system →
Microsoft 365 email migration for Calgary
The other half of what Calgary businesses ask us for is email. We migrate companies onto Microsoft 365 from legacy POP/IMAP mail, on-prem Exchange, or a tenant that was set up badly years ago, moving email, calendars, and contacts with an agreed validation and cutover plan; timing, continuity and dependencies are confirmed before the change. After the move we manage the tenant: licensing, security baselines, MFA, and spam and phishing protection. Read about Microsoft 365 migration → or managed Microsoft 365 →.
Serving Calgary and the surrounding region
North Star supports Calgary businesses on a remote-first model, which suits phone-system and email work well: most of it is configured, ported, and managed without anyone needing to be in the room. We dispatch on-site for project work, such as deploying desk-phone hardware across a Calgary office or cabling a new suite, and we serve the wider region including Airdrie, Cochrane, Okotoks, and Chestermere. Billing is in Canadian dollars; data handling and residency depend on the selected platforms and scope, so confirm those requirements during planning.
Common questions about IT services in Calgary.
Can I keep my Calgary phone number when moving to VoIP?
Yes. We port your existing Calgary numbers to the new cloud phone system so customers keep reaching you on the same line. Porting is planned with the carrier and tested before the old system is retired; continuity depends on carrier approvals, number eligibility and the agreed cutover sequence.
How much does a business VoIP phone system cost in Calgary?
Cloud VoIP is billed per user per month, which usually comes in well below a traditional PBX once you account for line rental and maintenance. We scope the seat count, hardware, and call features you actually need, then give you a fixed monthly number.
Do you handle Microsoft 365 email migration for Calgary businesses?
Yes. We migrate Calgary companies onto Microsoft 365 from legacy mail, on-prem Exchange, or another tenant, moving email, calendars, and contacts with validation and a planned cutover; continuity and timing depend on the source tenant, data set, access and agreed change window, then manage the tenant afterward.
Can staff use the phone system remotely or on mobile?
Yes. A cloud phone system follows your team to softphone apps on laptops and mobiles, so a Calgary office line works the same from a home office or a job site, with one number and one voicemail.
Nearby communities we serve
Need a website, not just IT?
North Star designs, builds, hosts, and maintains business websites for clients across Canada, delivered remotely with published monthly care plans.
Upgrading phones or email in Calgary?
Book a 30-minute scoping call. We'll look at your current phone system and mail setup and map out a clean cutover.
Get a Free Assessment Back to locationsNeed a website designed for your Calgary business?
North Star also provides strategy, content architecture, accessible design, development, technical SEO, launch, and maintenance as a separate specialist service.
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How we cover Calgary
Canada-wide remote support, with dispatch locations in Prince George, BC and Grande Prairie, AB. On-site work is scheduled by scope and availability.
Remote coverage, everywhere you work
North Star supports Calgary businesses as part of our Canada-wide remote service. Remote troubleshooting depends on connectivity, authorised access and the nature of the issue. Confirm business-hours helpdesk coverage, after-hours emergency escalation and response targets in the applicable agreement.
On-site response from Prince George
On-site work in Calgary is scheduled through our dispatch locations in Prince George, BC and Grande Prairie, AB, according to the job and technician availability. For long-distance visits, plan the travel and group physical tasks where practical. Confirm site access, appointment timing and travel before booking. Dispatch locations are not walk-in service counters and do not guarantee immediate arrival.
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