IT Support & Managed IT Services in Peachland

A small office in Peachland has the same obligations as a big one in Kelowna: client confidentiality, uptime during business hours, and email that never bounces. North Star puts every workstation under 24/7 monitoring, applies patches automatically, manages Microsoft 365, and backs up the files your practice cannot afford to lose. Unlimited remote helpdesk is included in a flat monthly plan, so a stuck printer or a suspicious email gets handled the same day instead of joining a list of things you meant to sort out. The result is an office that simply works, without anyone on staff having to moonlight as the computer person. See managed IT services →

Between May and September, Peachland's waterfront restaurants, cafes, guest accommodation, and tour operators do a year's worth of business in a few months. That is precisely when point of sale terminals, guest Wi-Fi, booking engines, and payment systems are under the most load and can least afford to fail. North Star keeps hospitality technology monitored and patched year-round, secures the guest network properly so it never touches your business systems, and schedules any disruptive upgrades for the shoulder season. When something breaks on a busy Saturday, emergency remote response means a technician is looking at the problem in minutes, not after the weekend rush has already been lost.

Peachland attracts people who left the corporate world without leaving work behind: semi-retired executives who still advise clients, consultants who traded a downtown tower for a lake view, and founders running real companies from a home office. These businesses invoice real money, hold real client data, and face the same phishing and ransomware threats as anyone else, yet most run on consumer-grade email and a backup strategy of hoping for the best. North Star sets up business-grade Microsoft 365, secures every device with endpoint protection and multi-factor authentication, and puts automatic tested backups behind your files. You get the IT department a company your size deserves, priced for a company your size. Start with a free assessment →

Every rate North Star charges is published on our website before you ever call us. Standard scheduled work is $95 per hour, emergency response when something is down is $143 per hour, and a full engineer day for installs, moves, and projects is $720. Where travel applies, mileage is billed at $0.85 to $1.05 per kilometre, stated up front when we scope the visit. Managed IT plans are flat monthly agreements covering unlimited helpdesk, monitoring, patching, and security, so a month with thirty tickets costs the same as a month with three. For a small Peachland business, that predictability matters as much as the technology. See full pricing →

• Unlimited remote helpdesk for every user on the plan
• 24/7 monitoring and automated patching on every device
• Endpoint detection and response, MFA, and email security
• Microsoft 365 setup, licensing, and ongoing management
• Automatic backups with restore tests, not just green checkmarks
• Guest and business network separation for hospitality operators
• Device procurement, imaging, and lifecycle planning
• Scheduled on-site dispatch for hardware and network work

North Star supports businesses throughout Peachland, from Beach Avenue and the downtown waterfront up to Ponderosa and the neighbourhoods above the highway, along with rural properties in the surrounding hills. Because Peachland sits on Highway 97 between West Kelowna and Summerland, our Okanagan coverage runs the length of the corridor, including Kelowna to the north and Penticton to the south. Day-to-day support is delivered remotely from our Prince George headquarters, which is exactly how we serve clients across British Columbia, Alberta, and Yukon. When hardware, cabling, or network installs call for hands on-site, we schedule the visit in advance, scope it properly, and bundle work where it saves you money.