Every IT service we offer, organised so you can find what you need.
Managed IT, cybersecurity, cloud, compliance, project services, custom software, advisory, branding, digital identity, vehicle and fleet, and multi-location. Plus the industries and locations we work in. Pick a hub.
North Star is a full-stack managed IT provider based in Prince George, BC. We cover the complete range of technology services a Northern BC or Western Canadian business needs: recurring managed IT, cybersecurity, cloud infrastructure, compliance, project work, custom software, and advisory. Everything runs under one roof with one point of contact. Use this page as a directory: each hub below links to a dedicated section with detail pages underneath.
What we run day to day
The ongoing services that keep your environment healthy, secure, and documented, month after month.
Managed IT
Your technology, running reliably, every day. This is our core service: 24/7 helpdesk, remote monitoring, patch management, endpoint protection, Microsoft 365 administration, backup and recovery, network management, and a monthly report that tells you exactly what is happening in your environment. Priced per user, per month, on three tiers.
Open the Managed IT hubCybersecurity
Security is not a product you buy once. We run managed EDR, 24/7 SOC monitoring, email security, phishing simulation and training, dark web monitoring, and incident response, all as ongoing services included in or added to your managed IT plan. For clients who need to demonstrate security posture to insurers or enterprise clients, we offer structured compliance programs.
Open the Cybersecurity hubCloud
Microsoft 365 migrations, Azure and AWS deployments, hosted servers, VoIP, and SaaS management. We handle the move and the ongoing management, with clear documentation so you always know what is where.
Open the Cloud hubCompliance
PIPEDA, CASL, BC PIPA, SOC 2 readiness, and cyber insurance questionnaire support. We help you understand your obligations, implement the required controls, and produce the documentation your insurer or regulator expects.
Open the Compliance hubProjects, builds, and senior advice
Scoped engagements with a clear start and finish, from office builds to custom software to brand work.
Project Services
One-time IT projects: office IT builds, network design, structured cabling, CCTV, access control, and hardware procurement. Each project is scoped with a fixed-fee proposal before work begins.
Open the Project Services hubCustom Software
Web apps, portals, AI automation, custom integrations, Shopify, mobile and PWA development, API development, and QuickBooks integrations. We build the things you cannot buy off the shelf.
Open the Software hubAdvisory
Fractional CTO and vCIO services: IT strategy, vendor management, budget planning, and compliance roadmaps for organisations that need senior IT thinking without a full-time hire.
Open the Advisory hubBranding
Logo design, brand identity, vehicle wraps, signage, print collateral, brand guidelines, and digital identity services. A separate practice from managed IT, but run by the same team.
Open the Branding hubWhere we work and who we serve
Industry-specific programs, city-by-city coverage, and the specialty services that ride along.
Industries
Sector-specific managed IT for construction, forestry, mining, agriculture, healthcare, legal, retail, non-profit, and professional services. Each industry page covers the software, compliance requirements, and common IT challenges specific to that sector.
Open the Industries hubLocations
We serve over 65 cities across BC, Alberta, and Yukon. Browse by city to confirm coverage and available on-site services in your area.
Open the Locations hubMulti-Location
IT, Google Business Profile management, brand compliance, franchise onboarding, and multi-location SEO for franchise networks and multi-site businesses across Western Canada.
Open the Multi-Location hubVehicle and Fleet
Telematics, GPS tracking, driver behaviour monitoring, maintenance alerts, and fleet reporting for businesses running commercial vehicles across BC and Alberta.
Open the Fleet hubResources
Free guides, checklists, and worksheets for BC and Alberta business owners: compliance, cyber insurance, IT budgeting, and onboarding playbooks. No email gate.
Open the Resources hubNot sure where to start?
A 30-minute scoping call usually narrows it down fast. Call 672-983-1174 or book a free assessment, and we will point you at the right service or quote a path forward.
Get a Free Assessment See pricingFrequently asked questions
What does North Star services include for SMBs?
Our managed services for small and mid-market businesses include proactive 24/7 monitoring, helpdesk support, and vendor management. We focus on optimising your hardware and software to ensure maximum uptime. Whether you are in Prince George, Calgary, or Whitehorse, North Star provides the technical expertise required to keep your operations running smoothly without the overhead of a full-time in-house department.
Do you provide managed cybersecurity on North Vancouver Island?
Yes, North Star delivers robust managed cybersecurity services for organisations on North Vancouver Island, including Courtenay and Campbell River. Our security stack includes endpoint detection and response (EDR), dark web monitoring, and regular vulnerability assessments. We specialise in helping regional businesses meet compliance standards while protecting sensitive data from sophisticated ransomware and phishing attacks.
How does North Star handle cloud migrations?
We manage the entire lifecycle of cloud migrations, from initial discovery and planning to final execution. Our specialists work with Microsoft 365, Azure, and AWS to move your workloads safely to the cloud. We prioritise data integrity and minimal downtime, ensuring your team can access essential applications from any location across BC or Alberta securely.
Is 24/7 technical support available for all clients?
North Star offers round-the-clock helpdesk support to ensure your business remains functional at all hours. Our technicians are based in Canada and understand the local business landscape. By providing immediate response to critical issues, we help prevent minor glitches from turning into costly downtime, keeping your staff productive regardless of their time zone.