Hudu vs IT Glue

Hudu publishes cloud-hosted and self-hosted deployment options, a REST API, integrations, structured assets, documentation and a password vault. IT Glue publishes centralized documentation, flexible assets, procedures, password management, import/export, integrations and a public API. Those are vendor-stated capabilities, not proof that either product fits a particular environment.

The useful comparison is operational: which deployment and access model meets your requirements, which integrations reduce duplicate entry, how records will be reviewed, and whether you can export usable data before a contract ends. A pilot with representative assets, procedures, permissions and an export test is stronger evidence than a feature checklist alone.

Flexibility and independence are the headline. Because the platform is not anchored to a single broader suite, you can shape asset types, article structures, and relationships to match your environment rather than the vendor's template. The interface is modern and quick to pick up, which lowers the friction of the hard part of documentation: actually keeping it current. For a team that wants its knowledge base to stay portable and under its own control, that openness matters.

The trade-off is ecosystem reach. A newer, independent product has fewer of the deep, pre-built integrations that a long-established name accumulates, so if your workflow leans heavily on tight links into one specific software family, you may do a little more connecting yourself. For most small and mid-sized teams that is a minor cost, but it is worth weighing if your stack is already built around the competing vendor's portfolio.

Maturity and integration are the draw. As a long-running documentation platform, it has refined workflows for articles, assets, and secrets, and being part of a larger MSP-software family means it links cleanly into adjacent tools many teams already run. For an organization committed to that broader ecosystem, having documentation slot neatly into the rest of the stack saves real effort and keeps everything in one connected place.

The flip side is vendor gravity. Tying your knowledge base to a single portfolio means your documentation roadmap, pricing, and direction move with that vendor, which is a consideration if you value keeping options open. The platform is a strong, proven choice; the question to ask is simply how comfortable you are anchoring something as critical as your documentation to one broader suite.