Reliable Construction IT Services for Modern Job Sites
General contractors, sub-trades, and engineering firms. Field connectivity that doesn't depend on the cell tower. Project management software set up properly. And a stack that works from the trailer as well as it works from head office.
Built for the realities of the work.
The things you actually care about, baked into how we run your IT.
Field Connectivity.
Starlink, LTE failover, and site-VPN. Connectivity that works in Stewart as well as it works in Surrey.
Project Management.
Procore, Bluebeam, PlanGrid, and Autodesk Construction Cloud. Set up properly, backed up properly.
Mobile.
Phones, tablets, and ruggedized devices. MDM, replacement workflow, and proper data sync.
Bookkeeping.
Sage, Foundation, and QuickBooks. We support the integrations that finance lives in.
The stack we deploy in this sector.
Most sites end up with a similar mix. Yours might differ. We tune it.
Managed IT.
Flat-rate, per-user, per-month. Helpdesk, patching, security, and reporting under one invoice.
Managed IT →Cybersecurity.
EDR, MFA, phishing training, dark web monitoring, and managed detection and response.
Cybersecurity →Cloud & Microsoft 365.
Tenant security baselines, mailbox migration, SharePoint hygiene, and Teams that actually works.
Cloud & Infra →Compliance support.
PIPEDA, CASL, and sector-specific privacy alignment. Cyber insurance questionnaires done right.
Compliance →IT for a place that did not exist last month
Construction IT is defined by impermanence. The office is a trailer, the network is whatever cellular signal reaches the valley, the users are on a phone in a truck, and in eight months none of it will be there. That is a different problem from wiring an office.
Cellular first, then everything else.
Most sites start on LTE or 5G with a router that can bond or fail over, because fibre to a temporary trailer is rarely worth the install. Where there is no cellular at all, Starlink has genuinely changed what is possible. See the Starlink guide.
Equipment that lives in a truck.
Phones and tablets get dropped, soaked, left on a tailgate and occasionally stolen. Device management that can locate and wipe remotely matters more than in an office, and so does accepting a higher replacement rate as a cost of doing the work.
Estimating and project systems are the business.
Whatever you use for estimating, project management and progress billing is the system that must not go down at month end. Knowing which of your tools is cloud-hosted and which depends on a server in the yard is the starting point.
One thing worth saying plainly: a job-site network is a temporary structure and should be planned as one. Money spent making a trailer network permanent is money that leaves with the trailer. Money spent on connectivity redundancy and device management follows the crew to the next site.
Running IT across sites that keep moving
A firm with a yard, an office and four active sites is a multi-location IT problem that changes shape every quarter.
One account, everywhere.
Single sign-on across Microsoft 365 and your project tools, so a new hire is productive on day one and a departure closes every door at once. This matters more with subcontractors and seasonal crews than with permanent staff.
Subcontractors need some access, not all of it.
Guest access to specific project folders with an expiry date, rather than adding a sub to your tenancy and forgetting. Expiring access is the control that survives someone forgetting to remove it.
Progress billing cannot wait for IT.
The date the invoicing has to go out is fixed and known. Backup, failover and support coverage get planned around month end rather than around business hours.
More industries we serve
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Get a Free Assessment Back to industriesFrequently asked questions
Why are specialized construction it services important for my firm?
General IT often fails to account for the unique demands of job sites and heavy software like CAD. Specialized construction it services from North Star ensure that your field teams stay connected to the office through ruggedized networking and secure mobile access. We focus on minimizing downtime during critical project phases, protecting your intellectual property, and ensuring your project management software runs smoothly across all locations in British Columbia and Alberta.
How do you handle IT support for remote project locations?
We understand that construction happens everywhere, from urban centres like Vancouver to remote sites in the Yukon. Our team provides robust remote support and can deploy site-specific infrastructure such as LTE boosters and satellite backups to maintain connectivity. With our 24/7 helpdesk, your staff can resolve technical issues regardless of their time zone or location, ensuring that project timelines remain unaffected by technical hurdles or hardware failures in the field.
What cybersecurity measures do you recommend for AEC companies?
Construction firms are frequent targets for data theft and ransomware due to the high value of project bids and blueprints. North Star implements a multi-layered defence strategy including encrypted file sharing, multi-factor authentication, and continuous dark web monitoring. We also provide security awareness training to help your employees recognize phishing attempts. Our goal is to protect your reputation and financial integrity by securing every endpoint, from the main office to the site trailer.
Can you help us migrate our project management tools to the cloud?
Yes, we specialize in migrating construction workflows to secure cloud environments like Microsoft 365 and Azure. Moving to the cloud allows your team to access real-time data, drawings, and schedules from any device. We ensure that your migration is handled with zero data loss and minimal disruption to ongoing projects. By centralizing your data in the cloud, you improve collaboration between stakeholders and simplify version control for complex project documents.
Questions we get asked in this sector
How do you get internet onto a remote job site?
Usually cellular first: an LTE or 5G router, often with two carriers bonded or configured to fail over, because installing fibre to a trailer that leaves in eight months rarely pays back. Where there is no usable cellular signal, Starlink has meaningfully changed what is possible on remote sites and is now a normal answer rather than a last resort. The planning question is what happens to the crew when the link drops, and which of your systems can work offline and sync later.
Can you manage phones and tablets that live in trucks?
Yes, and it is a different job from managing office laptops. Devices get dropped, soaked, left on tailgates and occasionally stolen, so the priorities are remote location and wipe, enforced screen locks, and separating company data from personal use on a device someone also uses at home. It also means planning for a higher replacement rate rather than treating each loss as an exception.
We add and remove subcontractors constantly. How should access work?
With time-limited guest access to specific project folders rather than accounts inside your tenancy. The reason is not trust, it is that somebody always forgets to remove access when a sub finishes, and an expiry date is a control that works without anyone remembering. For your own seasonal crews, single sign-on means a departure closes every door at once instead of one system at a time.