Do you have an office in Grande Prairie?
North Star has operating and dispatch locations in Prince George, BC and Grande Prairie, AB. Remote service is available across Canada. On-site work is scheduled after scope, availability, site access, and travel are confirmed. These dispatch locations are not advertised as walk-in offices, and local dispatch does not imply immediate arrival. Network design and configuration can be handled remotely; physical installation requires scheduled site access. Founding clients should confirm eligibility, availability, the December 1, 2026 signing deadline and any original-term rate lock in their signed written agreement.
How are on-site installs scheduled in Grande Prairie?
Design, gear staging, and configuration are planned before the installation visit. On-site work is booked from our Grande Prairie, AB or Prince George, BC dispatch location at the published rate of $720 per day plus mileage at $0.85 to $1.05 per km. The quote confirms the assigned dispatch location, applicable travel, scope, site access, equipment readiness, and dates. Local dispatch does not mean an immediate arrival or a walk-in service.
Can you design our network before ever visiting the site?
Remote planning can begin with floor plans, yard dimensions, photos and a walkthrough. It does not replace every survey: cabling routes, power, mounting, interference, access and safety constraints may require a site visit before design approval. Agree the survey, procurement and pre-installation checks in scope; do not assume every device can be staged before site conditions are known.
Can WiFi cover our yard and shop, not just the office?
Coverage can be designed for agreed areas after reviewing the site, construction, interference, devices and applications. Outdoor access points or links between buildings may be suitable, but coverage is not automatic. Define test locations and application checks in the proposal, then record results and any remaining limitations.
Can you separate office computers from shop and OT equipment?
VLANs and firewall rules can separate agreed office, guest and operational zones and restrict allowed traffic. Segmentation can reduce lateral movement; it cannot guarantee that malware stays out of operational systems. Rules, exceptions and management access need review and testing, with operational-system owner approval before changes to production or safety equipment.
Do you install Starlink or LTE failover for rural sites?
Starlink or LTE can be scoped as a primary or backup connection after coverage, power, equipment and application requirements are reviewed. Failover timing and recovery depend on configuration, providers and the affected applications; sessions can disconnect. Agree a safe test and fallback plan rather than assuming uninterrupted payments, cameras or cloud access.
What does network installation cost in Grande Prairie?
Design and configuration are billed as project work at $95 per hour, on-site installation days are $720 per day plus mileage at $0.85 to $1.05 per km, and hardware is quoted before anything is ordered. Our pricing structure is published rather than hidden behind a sales call, and founding clients should confirm eligibility, availability, the December 1, 2026 signing deadline and any original-term rate lock in their signed written agreement.