Know what the internet
says about you.
Most business owners are surprised when they see every profile, listing, and mention of their business collected in one place. Old addresses, inconsistent phone numbers, and profiles that haven't been touched in years all cost you customers.
Everything you need, none of the upsell.
Real deliverables, with the boundaries written down. So you know what you're paying for and what counts as extra.
Every directory checked.
Google Business Profile, Yelp, Yellow Pages, Apple Maps, Bing Places, and industry directories. Name, address, and phone number consistency scored.
Active, dormant, and abandoned.
Every social profile found under your business name, whether you set it up or not. Dormant profiles are a brand and security risk.
What people are saying.
Review count, average rating, and sentiment across platforms. Flagged alongside review response rate, which most businesses have wrong.
Written, prioritised, actionable.
A written audit report with a prioritised fix list. You know exactly what to tackle first and why.
The order we work in.
A clear sequence so you can budget time, money, and risk against the work.
Discovery.
We run your business name, address, phone, and domain across search engines, directories, and social platforms.
Compile.
All findings compiled into a structured audit: listings, social, reviews, and search presence.
Prioritise.
Issues ranked by impact: incorrect contact info outweighs a missing photo. Fix order recommended.
Report.
Written report delivered with a priority action list. You can hand it to us or action it internally.
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Common questions.
What does the audit look at?
Everywhere your brand appears that you do not control from your website: profiles, directory listings, review platforms, old microsites, and accounts created by staff or agencies over the years. The output is an inventory with an owner against each entry.
Why does this matter for search?
Inconsistent name, address and phone across listings weakens local search signals, and stale profiles compete with your own pages. Search engines reconcile what they find; giving them contradictions makes them choose, and they do not always choose your site.
What usually surprises people?
How many accounts exist that nobody remembers creating. A decade-old business typically has profiles on platforms it abandoned, listings created automatically by aggregators, and at least one account whose password left with an employee.
What do we get at the end?
A written inventory of every property, who controls it, what state it is in, and a prioritised list of what to claim, correct or close. It is a document you keep and work through, not a report that assumes you will hire us to action it.
Get a quote on digital identity audit.
Tell us a bit about your environment and we'll come back with a scoped proposal in two business days. No obligation, no pressure.
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