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Backup and DR · Prince George, BC

Backup & Disaster Recovery Services in Prince George, BC

North Star delivers managed backup and disaster recovery services to organizations in Prince George, British Columbia. We back up your servers, workstations, and Microsoft 365 mailboxes every day, store copies offsite in Canadian data centres, and test restores quarterly so a real recovery is never the first time you try.

For Prince George and the wider northern BC, North Star offers backup and disaster recovery designed for British Columbia SMBs. That means a 3-2-1-1-0 backup strategy with immutable copies, tested restores, and a written recovery plan, and an end to discovering your backups never actually worked on the day you finally need them.

Why North Star

Why Prince George businesses choose North Star

We are headquartered in Prince George, BC, and serve Prince George the way modern IT is delivered everywhere: remote-first, so most issues are resolved in minutes rather than after a site visit, with on-site dispatch arranged when hardware genuinely needs hands on it. Our northern BC coverage extends to Quesnel, Mackenzie, and Vanderhoof and the surrounding communities.

What we deliver

What's included

  • Restores tested on a schedule, not assumed to work
  • Defined recovery time and recovery point objectives
  • Ransomware-resilient backups attackers cannot encrypt
  • Canadian data residency for backup storage
  • 3-2-1-1-0 backups, including an immutable offline copy
Overview

Built for British Columbia businesses

Compliance with BC PIPA and PIPEDA is part of the service, not an afterthought, and your data is kept on Canadian infrastructure. You get enterprise-grade backup & disaster recovery scaled and priced for a small or mid-sized Prince George team, not a watered-down version and not an enterprise contract you cannot justify.

FAQ

Common questions about Backup and Disaster Recovery.

How often are backups taken?

Servers are typically snapshotted every 60 minutes during business hours and every 4 hours overnight. Workstations and Microsoft 365 mailboxes are backed up three times per day. We tune the cadence to your recovery point objective.

Where is the backup data stored?

Local copies are kept on a dedicated backup appliance at your site for fast restore. Offsite copies replicate to Canadian data centres. We never store production backup data outside Canada unless you explicitly request a US region.

How fast can you restore after a disaster?

Small file or mailbox restores take minutes. Full server restores from local copies usually run 1 to 4 hours. If the site is lost entirely, we can spin up cloud replicas for critical workloads within a few hours, while shipping a recovery appliance to the new location.

Do you protect against ransomware specifically?

Yes. Backups are stored with immutable retention so they cannot be modified or deleted, even by an admin account. Combined with endpoint detection and isolated recovery environments, you can refuse to pay a ransom and still be back in business within a day.

Do you back up Microsoft 365 separately?

Yes. Microsoft does not back up your data the way most people assume. We run independent third party backups of Exchange Online, OneDrive, SharePoint, and Teams chats, retained for years and recoverable item by item.

Ready to get started in Prince George?

Book a free 30-minute scoping call. We will walk through your current setup, identify gaps, and outline what Backup and Disaster Recovery from North Star looks like for your team.

Get a Free Assessment Back to Prince George overview

How we cover Prince George

Remote-first support across British Columbia, Alberta, and Yukon, with on-site help scheduled honestly around the real drive from our Prince George base.

Remote coverage, everywhere you work

North Star delivers IT support, monitoring, security, and helpdesk to Prince George businesses remotely, the same way we serve clients across British Columbia, Alberta, and Yukon. Wherever your team is, a technician can connect within minutes over any reliable connection, so most issues are diagnosed and fixed without anyone waiting for a site visit.

On-site response from Prince George

Prince George is our home base, so on-site help is fast and routine here. We are upfront about travel so you always know what to expect, and we scope on-site work in advance rather than promising a drive time we cannot honestly meet.