VoIP Phone Systems Services in Prince George, BC
North Star deploys and manages VoIP phone systems for businesses in Prince George, British Columbia. We replace outdated on-premise PBX hardware with cloud-hosted phone systems that work on any device, from anywhere. Number porting, auto-attendant configuration, and staff training are all included in the cutover. After go-live, we manage the system so you never have to deal with phone-vendor support on your own.
North Star helps Prince George organisations across northern BC replace an old phone system tied to one building while half your team works remotely with VoIP phone systems that is proactive, documented, and secure. Here is cloud-hosted business phone systems: Teams Phone, 3CX, number porting, and softphones that work anywhere, delivered to your team.
Why Prince George businesses choose North Star
Our head office is in Prince George, BC, but distance is not a barrier. Most of what Prince George businesses need is delivered remotely and fast, with scheduled on-site visits for the work that has to happen in person. We support businesses throughout northern BC, including Quesnel, Mackenzie, and Vanderhoof.
What's included
- Keep your existing numbers with managed porting
- Teams Phone and 3CX options to fit how you work
- One provider for phones and IT, not two finger-pointing vendors
- Predictable monthly pricing
- Cloud-hosted phones that work in the office, at home, or mobile
Built for British Columbia businesses
We build BC PIPA and PIPEDA compliance and Canadian data residency into every engagement, so privacy is handled by design. You get enterprise-grade voip phone systems scaled and priced for a small or mid-sized Prince George team, not a watered-down version and not an enterprise contract you cannot justify.
Common questions about VoIP Phones.
What is VoIP and how is it different from a traditional phone system?
VoIP (Voice over Internet Protocol) routes phone calls over your internet connection rather than traditional phone lines. Cloud-hosted VoIP eliminates on-premise PBX hardware, reduces per-line costs, and lets staff take calls on any device from anywhere.
Can we keep our existing phone numbers?
Yes. We port your existing business numbers to the new VoIP system. The porting process takes one to two weeks and is managed so there is no gap in service during the transition.
What internet speed do we need for VoIP?
Each active call uses roughly 100 kbps of bandwidth. A 10 Mbps business internet connection can typically support 20 or more simultaneous calls with capacity to spare. We assess your connection as part of the deployment scoping.
Does VoIP work if the internet goes down?
Calls route to voicemail or mobile failover numbers during an internet outage. For organizations that need zero downtime, we can add a cellular backup connection to the deployment.
More IT services in Prince George
Business VoIP in nearby communities
Ready to get started in Prince George?
Book a free 30-minute scoping call. We will walk through your current setup, identify gaps, and outline what a transition to North Star looks like for your team.
Get a Free Assessment Back to Prince George overview